Returns & Exchanges

If you've changed your mind or ordered the wrong size, we're happy to accept returns for store credit on most items. Please note: we don't offer refunds for change of mind returns.

What Can't Be Returned

We're unable to accept returns on any headwear or socks, for hygiene reasons. These items are final sale and ineligible for return.

Return Window

Return requests must be submitted within 14 days of your order being fulfilled. Requests made after this period unfortunately can't be accepted.

Condition of Returned Items

All returned items must be unworn, in their original condition, and returned in their original packaging.

Return Shipping

We don't cover the cost of return shipping, and we're unable to take responsibility for parcels that are lost or don't arrive in transit. so please hold onto your tracking information until your return is confirmed as received.

How to Start a Return

To kick off a return, email us at hello@slowtyt.com with your order number and return request, and we'll take it from there.

Faulty or Damaged Items

This policy covers change of mind returns. If an item arrives faulty or damaged, email us at hello@slowtyt.com with your order number and a photo of the issue and we'll sort it out separately.